Litigation
A lawsuit places the outcome of a dispute in the hands of a third party. That party may be a judge, jury, or an arbitrator in binding arbitration. Regardless, it transfers ultimate power to make a final decision over a dispute from the parties directly involved to a person who has no stake in the outcome of the dispute. The outcome of litigation under these circumstances is unpredictable, to say the least.
Litigation also places final control over the dispute in the hands of someone much less familiar with the problem at hand than the parties themselves. Many civil courts handle everything from tort claims to family law matters to business disputes. While judges may be knowledgeable in a specific area of law, they will have no prior experience in the facts of a particular case. The judge may also have little or no experience in business, and lawyers often have to educate a judge in complex legal and factual circumstances that may be foreign to the judge.
Litigation is not an efficient method of problem solving. The rules of civil procedure governing pre-trial matters and the rules of evidence at trial are complex and arcane. Courts move from one dispute to another rapidly and it is difficult for even conscientious jurists to stay familiar with the parties and their disputes between appearances. Companies that have attempted to operate through a court procedure, such as a receivership or a bankruptcy, know that this is a very cumbersome and inefficient way of making complex business decisions.
Litigation of course is also very expensive. There is no natural limit on the cost of litigation. The $50,000 legal dispute can be as complex legally and factually as the $5,000,000 business dispute. Once commenced, litigation acquires a life of its own. It is not a simple matter to cancel a lawsuit after it has acquired a certain momentum. Once this critical mass is reached, lawsuits tend to move in a glacial manner toward an unpredictable resolution. Especially in high stakes matters, it is likely that the parties lose control of the cost of the solution.
Finally, litigation typically destroys whatever relationship existed between the plaintiff and defendant. It may also require a considerable effort to collect or enforce a judgment, which increases the intensity of the hostility. Successful businesses operate in an atmosphere of good will and trust. Those companies that are known to handle problems in a fair manner may do better over time than those who are litigious and hostile.
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